Dispatch Manager
TMS1 (or Dispatch Manager) is a sophisticated, yet user-friendly software package, specifically designed to automate most administrative aspects of business operations for: Tour Operators, Shuttle Operators, Courier Companies.
Dispatch Manager will run on a variety of Technologies.
Dispatch Manager fully integrates with Accounting and Decision Support applications that are leaders in sophistication and flexibility. Additionally, clients can optionally employ Personnel Manager and/or Payroll Manager (US Payroll only).
Dispatch-Manager is an advanced software package designed to automate all aspects of a transport operations environment such as Courier, Shuttle or Tour operators.
Dispatch-Manager handles the Booking Process, Pricing, Costing, Voucher and Notification processing, Invoicing, Sales Analysis and Forecasting. Also included is an extensive Cost Analysis by cost/profit centres such as vehicles, departments, divisions, etc. All software components are inter-related to eliminate redundant efforts and operational errors.
Dispatch-Manager is fully integrated with an advanced accounting system, including Accounts Receivable, Accounts Payable and General Ledger.
Dispatch-Manager efficiently processes bookings made either locally or through remote communications and provides automated entry/pricing of standard and/or customized services. Operators can clearly justify the entire automation process by applying a fraction of the cost of additional staffing resulting from a manual operation.
System Features
Customer/Pricing Database Maintenance
This sub-system allows you to maintain retail/contract pricing structures according to various retail and/or specific customer contracts. These prices can be maintained in advance according to seasonal requirements. This information is in turn used to automate the entire pricing and/or costing of bookings which becomes transparent to the end-user.
Booking Processing
This sub-system allows you to enter and maintain reservations which are kept in a reservations database. You can update reservations on demand, print acknowledgments on fax paper size, print invoices and track deposits and payments. Customer Search and Party Name Search are standard search features. The reservations database is fully integrated with a dispatch sub-system for immediate assignment of transport vehicles/operators to service each request. This facility is specifically suited to Courier/Shuttle/Tour operations. Service scheduling reports can be easily produced to assist in the overall operation of your business.
Voucher/Notification Processing
This optional facility allows you to generate vouchers and immediately generate confirmation notices for outside vendor notification, when outside services are required. The system also tracks all vouchers/tickets through an internal ticket settlement register which accounts for each issued document according to the corresponding document sequence number.
Invoicing and Accounting Interfaces
This sub-system was designed to allow you to generate invoices for all completed reservation services and for internal billing associated with franchise services, rental fees, mechanical services, etc. All invoices are automatically posted to the Accounts Receivable system and most importantly to the General Ledger system. Provisions are made for the tracking of actual sales and all accounting interface requirements.
Sales Analysis
Sales Analysis is accomplished through the use of our DSS-I Decision Support system that allows you to generate a multitude of analytical reports without programming. User friendly report writers give non-technical users the ability to fully analyse sales activity, generate sales forecasts, actual versus planned sales analysis and numerous other business management support facilities.
Reservation Screens
Agent/Party Name Search
Agent Details
Travel Details and Comments
Services Search
Product Pricing and Costing
Voucher/Tickets/Notification Request
Group Names
Payment Details
Sample Reports
Reservation Order Verification
Vehicle Schedule (optional)
Event Schedule (optional)
Confirmation Notices
Late Deposit Follow-up
Pre-confirmed Reservation
Travel Vouchers/Tickets
Reservation Agent Mailing Labels
Invoice and Acknowledgments
Daily/Monthly Cash Reconciliation
Daily/Monthly Invoice Register
Monthly Invoice Summary
Cash Receipts/Balance
Optional Interfaces to Following Sub-Systems:
Accounts Receivable Management System (ARMS)
Accounts Payable (APMS)
General Ledger System (GLDSSI)
Decision Support System and Sales Analysis System (DSS-I)
Payroll Management (PMS)
Human Resources System (HRMS)