Hotel Management System – Groups Marketing
HMS2 is a comprehensive software package that enables management to monitor prospective clients and daily bookings of hotel blocks for seminars, conventions, parties etc..
HMS2 will run a variety of technologies.
By utilising HMS2, bookings (tentative, confirmed and cancelled) are maintained on a daily basis, by room type, salesperson and date. Prospective clients are monitored based on historical and planned data of meetings, conventions and seminars.
HMS2 includes DSS-I, our Decision Support System, which will help management obtain timely and accurate data to make critical business decisions. Using HMS2 and DSS-I, it is possible to generate budgeting statistics, store historical information and print bookings, prospects and progress reports.
System Features:
Group Research Sub-System
- Interactive input and maintenance of information on prospective hotel clients
- On-line inquiry, input and maintenance of information on prospect meetings
- On-line inquiry, input and maintenance of prospect’s historical information such as past meetings, schedules and venues
Booking Sub-System
- Interactive input and maintenance of hotel bookings/reservations
- On-line inquiry on booking status – tentative, definite and cancellations
- On-line maintenance of booking revision levels
- On-line input and maintenance of miscellaneous hotel charges – porter fees, chambermaid fees, cancellation penalties etc..
- Interactive maintenance of vendors and vendor commission rates
Hotel Availability Sub-System
- On-line inquiry on availability of hotel rooms – room type, room rate and season/dates
- On-line inquiry on holidays in relation to availability of hotel rooms
On-line inquiry, input and update of budget rates for hotel rooms for selected seasons or dates
Travel Agent History Maintenance
- On-line input, maintenance and inquiry into a travel agent’s database
- On-line input, maintenance and inquiry into the history of bookings made by travel agents
- Printing of the travel agent history report with date selection
Reports
- Bookings
- Group List by Arrival Date
- Prospect Follow-up
- Advance Deposit Follow-up
- Prospect Research – Complete and Summary
- Prospect Listings
- Progress Reports by Sales/Group Sales/Transients
