• +1-305-788-8567 or +1-305-407-2607
  • jcdefaro@defarosystems.com

WOMS3 – Work Order Management System

WOMS3 – Work Order Management System

WOMS3 is a sophisticated, yet user-friendly software package, specifically designed to automate all aspects of business operations for: Repair Work Order Management, Aircraft, Equipment.

WOMS3 will run on a variety of Technologies.

WOMS3 is a comprehensive ERP class system and fully integrates with Accounting and Decision Support applications that are leaders in sophistication and flexibility. Additionally, clients can optionally employ Personnel Manager and/or Payroll Manager (US Payroll only).

WOMS3 is a comprehensive ERP system specially designed for the efficient management of repair of assemblies, equipment and electronics and is tightly integrated with DSR’s DMS3 architecture. It is installed as an extension of DMS3, to handle all aspects of replacement parts inventory and work orders related to warranty services. Specifically, the system includes functionality specifically created to efficiently manage work orders, quotations, repairs, follow-up, purchase-to-service purchase orders, inventory and all corresponding billing information.

WOMS3 integrates with the Inventory Management System (IMS) and Purchase Order Management System (POMS) and has optional interfaces with DSS’s financial products such as Accounts Receivable, Accounts Payable and General Ledger.

WOMS3 provides for the management of all operational aspects of your business including maintenance and warranty follow-up by assembly #, serial # and full servicing history.

SYSTEM FEATURES

General Database Maintenance

Allows on-line input, maintenance and printing of various databases used by the system as follows:

  • Sales and/or Plant Locations
  • Warehouse Locations
  • Sales Areas
  • Salespersons
  • Couriers
  • Tax Descriptions
  • Customer Groups
  • Customers
  • Vendors
  • Product Groups
  • Parts
  • Assemblies
  • Mechanics/Repairmen
  • Misc. Charges
  • G/L Interfaces

Work Order Processing

  • Allows on-line entry, update and deletion of quotes for both vendor and customer quotes.
  • Enables on-line inquiry on quotes by part #, customer #, customer and part #, customer and quote reference number and alphabetical search of customer names.
  • Enables interactive entry, update and deletion of work orders.
    Enables on-line inquiry into the purchase order information for each item in a work order.
  • Allows on-line entry, update and computation of cost information (includes labour, material and miscellaneous charges) based on different price levels and specified discounts.
  • Allows interactive entry and update of billing information.
    Provides password security for credit memo approval.
  • Enables on-line inquiry into open/closed work orders by work order #, ship-to customer #, bill-to customer #, customer purchase order #, assembly # and serial #..
  • Allows on-line inquiry, entry and update of activity history information of particular work orders.
  • Enables on-line inquiry into status and availability of inventory.
    Allows interactive inquiry into invoices history of work orders by customer #, assembly # and invoice #.
  • Allows on-line selection of shipping documents and invoices to be printed.
  • Prints invoices/credit memos.

Purchase Order Processing

  • Allows on-line input, update and deletion of purchase orders with capability for monitoring staggered deliveries of line items.
  • Enables on-line inquiry into all purchase activity (receipts, returns, adjustments etc.) for each line items in a purchase order.
  • Allows entry and update of follow-up activities of purchase items.
  • Enables the entry and update of technical specifications for each line item.
  • Allows on-line inquiry into historical information of parts purchased and purchase sources.
  • Prints purchase orders.
  • Print PO follow-up reports for arrival scheduling and control

Reports/Documents

  • Open Work Orders
  • Work Order Verification Report
  • Symptom/Solution Analysis Report
  • Items Quoted Per Vendor Report
  • Vendor Return Analysis Report
  • Purchase Orders
  • Daily/Monthly/Yearly Inventory Management Reports
  • Invoices/Credit Memos
  • Invoice Register
  • Daily Sales Journals
  • Extensive Sales Analysis through DSSI

Optional Interfaces to Following Sub-Systems:

  • Accounts Receivable Management System (ARMS)
  • Accounts Payable (APMS)
  • General Ledger System (GLDSSI)
  • Decision Support System and Sales Analysis System (DSS-I)
  • Payroll Management (PMS)
  • Human Resources System (HRMS)